Once the weather in Montreal got cold, people around Cuisine AuntDai always ask one question, does AuntDai do delivery?
The question has been in the air since the beginning of the journey of Cuisine AuntDai from Febuary 2014. Cote-des-Neiges looks like a natural place for restaurants to do delivery, most of our neighbor restaurants have been doing just that.
To get delivery more convincing, we are a Chinese restaurant in Montreal, how many of them don’t do delivery?
Here are our calculations on whether doing delivery, pros and cons as usual.
For customers, pros:
If you live nearby, weather is rough and you want some real delicious Chinese food, for sure you don’t want venture into snow storm or chilly wind, calling for a delivery from your own comfortable room is a best choice.
For customers, cons:
If you really really want some real real Chinese food, delivery is not your best choice and here is why. For most Chinese dishes, it tastes best when it’s fresh out of the wok, steaming hot. Lukewarm is not a friend of Chinese food. Even we have the food delivered right after the it’s ready from the kitchen it will take about 10 minutes to get your table. If a delivery person is not in place right after the food is ready, it will take longer, the food will lose its best taste for sure.
For the restaurant, pros:
More revenue for sure plus the exposure to the people around this neighborhood, more people knowing AuntDai will bring more customers. A lot of our customers coming to the restaurant have shared this idea with us.
For the restaurant, cons:
After the delivery, the food won’t be very hot anymore and won’t be as tasty as it should be. The customers may not appreciate the real taste of our food which would shadow a less favorable image about Cuisine AuntDai.
Also, another point which could be easily overlooked is the fact that the delivery will increase the workload in the kitchen and potentially will lower the quality of the food given the same level of kitchen management effort. For us, we focus on the customers coming to the restaurant and take care of the quality of food and service.
It’s been more than nine months since we opened our door in Febuary 2014, facing lots of temptations of changing directions or plans, we stay on the course and focus on the service and quality. We want people enjoy our real Chinese food and the beautiful Chinese cuisine culture, that’s our mission.
Customers are very welcomed to leave us some comments, please visit our website www.auntdai.com.